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Complaints & Feedback

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The Northumberland Inshore Fisheries & Conservation Authority is committed to providing our stakeholders with a positive and professional experience in all aspects of our activities. Should your experience not meet expectations, we encourage you to let us know.

If you would like to make a complaint about any aspect of our work, please contact us in writing by emailing nifca@nifca.gov.uk. Providing as much detail as possible will help us investigate and respond to your concerns effectively.

Our full complaints procedure, including details on how we handle and respond to complaints, can be viewed below.

NIFCA Complaints Procedure

27.03.2026 NIFCA pdf 131 KB

Our full complaints procedure, including details on how we handle and respond to complaints

Northumberland IFCA (NIFCA)
8 Ennerdale Road
Blyth
Northumberland
NE24 4RT
United Kingdom

Telephone: +44 1670 797676

E-mail: nifca@nifca.gov.uk

Get directions on Google Maps

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General enquiries

For all general questions regarding our work, byelaws, or coastal management, please reach out to our Blyth office and a member of the NIFCA team will assist you.

Reporting lost & found tags

If you have found a tagged lobster or crab, or need to report a lost tag, let us know so we can keep our records up to date and support sustainable fisheries management.

Reporting suspicious behaviour

If you witness suspected illegal fishing or activity that may breach fisheries regulations, please report it to NIFCA so our officers can investigate.

Fishing & Permits

Compliance

Conservation

Transparency

Complaints & Feedback

NIFCA Complaints Procedure

General enquiries

Reporting lost & found tags

Reporting suspicious behaviour